As our clients know, we send a survey for every closed client ticket, and eagerly wait to hear how we did. We sometimes find we need to fix something we missed, so we are always grateful to hear when that is the case so we can make it right.
But far more often, our clients tell us we did well by them, which makes us very happy too!
Tonight, one of our so-valued clients sent in this message along with a perfect survey score: "Chris Rocks. Give him a company Lamborghini. (You could put your logo and phone number on it and write it off as advertising)"
We thank our client for such kind words, and for recognizing our engineers that try so hard to get it right - every day and every time.
And so, Chris - here's to you!