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When people think of monitoring employees’ online activities, they typically imagine tyrannical bosses who want to make sure their subordinates are working during their shift. However, there is much more to monitoring their activities than that — doing so can actually help increase productivity and protect the business in the process. Find out the pros […]

A growing number of businesses are shifting from conventional landlines to Voice over Internet Protocol (VoIP) systems. Doing so is allowing them to lower their communication costs, leverage advanced call features, and support remote work arrangements. If you are also looking to join the VoIP bandwagon, you might get confused by the several types of […]

The global pandemic hasn’t defeated many hard-working managers and teams. By implementing remote work arrangements, they’re meeting deadlines, collaborating on projects, and hitting business goals, all while avoiding the ever-evolving coronavirus. In this article, we’ll go through a list of the essential tools for the new normal that is remote working. But first, here’s why […]

eCommerce sales in the United States are projected to surpass $740 billion by 2023. To keep pace with the increase in digital sales over the next year, more and more e-tailers are investing in technologies that will help them streamline processes and serve customers better. One of these technologies is artificial intelligence (AI), which brings […]

It usually takes a substantial amount of human and technological resources to manage a company’s entire IT system. This can be a challenge for many small- to medium-sized businesses (SMBs), as they tend to have limited resources. So if you want to ensure that your SMB’s IT assets are performing optimally, it’s crucial to conduct […]

Distributed spam distraction (DSD) attacks are on the rise, as cybercriminals are banking on the busyness of the holidays to conduct cyberattacks in plain sight. These attacks aim to bury legitimate email alerts such as password change emails and the like. What is DSD? DSD is a type of attack wherein cybercriminals bombard email inboxes […]

Keeping work PCs and mobile devices clean not only encourages people to be more organized, but it also prevents glitches and downtime due to poorly maintained hardware. It also contributes to immaculate workspaces, which may positively affect employee morale. If you want your workstations and devices to look spick and span, here’s how to get […]

The holiday season is upon us, which means businesses will likely be bombarded with a wave of customer calls and inquiries. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. Below are a few ways to ensure crystal-clear calls. […]

There are three Microsoft 365 tools that are typically used for office communication and collaboration: Microsoft 365 Groups, Yammer, and Microsoft Teams. While these three are similar, did you know that there are subtle differences that set them apart from each other? Let’s take a look at some of these. Microsoft 365 Groups With Microsoft […]

Google Chrome is the most popular web browser in the world with over three billion users and more than 63% share of the market. Its speed is one of its most notable advantages over other browsers, which is why it’s preferred by most users. But even the fastest browser can have issues from time to […]